Creating New
Navigate to the Audit tab in the app then go to "Audit Reports"
Click “Create report” and select the time preiod for the report
Your file will show in the table below
Reviewing the file
Location → Includes any location tagged or associated to that source
Source name → Source name or nickname that you have assigned
Source id → the app’s internal unique identification for that source
Source URL → Allows you to access the source to view your data in the app
Description → Your source’s description
Data issue type - There are multiple types of data issues that we flag, note that there will be a Gap, Duplicate and Overlap check line item for each source to show that the system has reviewed it.
Gap - Identifies missing data between two periods in time, when there are multiple they will be listed on multiple rows, one for each gap identified
Potential duplicate - System thinks that these may be duplicates, ensure to check them! We will give you the date range for those to review them in the app
Overlapping data - Some of your items are overlapping, sometimes this is normal with certain providers but other times this can be an issue
Status
Found → System flagged an issue,
The system will tell you how many items it found i.e. “Found 2” is found 2 items.
It will list them in order and create a new line for each error found (1/2), (2/2) etc
In some cases where the number of lines is too high (i.e. over 1000) then it will just list the total number of errors found for that row and not create a new line item for each error
No Issues found → System did not find an issue but checked for this issue type
Start Date / End date
Time period where the issue arose
Number of days (# of days)
For overlap type - # of days the items are overlapping, some utility providers always have 1 day overlaps
For Data gap type - # of days there are gaps in the data
For duplicates - # number of days that the data overlaps
Activity and units
Gives you more details on the overlapping items
Comments
For you and your team to work to leave notes for each other
Impacted items list
App IDs that can be used with customers service if needed